About delivery and the parts purchase guarantee

Shipping methods

We ship Camso original parts to all Canadian provinces. We work with reliable logistics partners to ensure your order arrives in a timely and convenient manner. Shipping costs are calculated based on the weight and size of your order, and the destination. You can view the estimated shipping cost during the checkout process before finalizing your order.

The shipping date shown on the website is the estimated standard shipping time of 3-9 business days, available for domestic orders only.

Please note that delivery times are estimates and may vary depending on your location and the carrier used, as well as other factors beyond our control.

Order processing

We strive to process and ship all Camso original parts as quickly as possible. Orders placed on business days will usually be processed and shipped on the same day. Orders placed on weekends and holidays will be processed the following business day.

Once your order is shipped, you will receive a confirmation email with tracking information so that you can track your delivery directly on the carrier’s website.

Returns and exchanges

If you need to return or exchange an item, please visit our Returns and Exchanges page for detailed instructions and our return policy.

Method of payment

The Camso online store accepts payment by Interac, Visa, Mastercard, and AMEX. Your billing information must exactly match what appears on your credit card billing statement. Otherwise, we cannot process the order.

Camso offers secured payment via an SSL-encrypted form.

The sales tax will be added to your order total during checkout.

Contact us

If you have any questions or need assistance with your order, contact us. Our customer service team is here to help.